Scheduled or on-demand: which RunBeta booking should you choose?
The difference between a scheduled booking and an on-demand booking on RunBeta, when each makes sense, and how pricing and cancellation differ.
Scheduled bookings
You pick a date and a time slot the provider has marked as available. This suits cleaning, installations and any job where you need to be home. The scheduled price is the standard price for the service.
Scheduled bookings are the right choice when the provider is based further away: you are paying for a confirmed appointment rather than a rush.
On-demand bookings
Where a provider has switched on on-demand availability, you can book for as soon as they can get to you. Some providers set a higher on-demand price; it is shown on the profile when it differs.
On-demand works best for faults that cannot wait, such as a leaking pipe or a tripped supply, with a provider based near you.
Cancelling and rescheduling
You can cancel a booking yourself while it is still waiting for the provider to accept; the full amount returns to your wallet. Once the provider has accepted, contact RunBeta support from the booking page and we will help.
There is no self-service reschedule yet: cancel while pending and book a new time, or ask support once accepted.